Due to the competitive and real-money nature of our skill-based games, we are generally unable to offer replays of individual game sessions or provide refunds for issues that occur during gameplay, such as personal connection problems. Our system is designed to provide each player with a single, fair opportunity on an identical game board, and results are final once the game concludes or is forfeited.

We highly recommend ensuring you have a stable and reliable internet connection before entering any real money competitions to minimize the risk of interruptions. Our system does offer a brief pause timer if you lose connection, as detailed in our "What happens if I lose connection during a game?" FAQ, to give you a chance to reconnect and complete your game.