How do you ensure that games are fair?

Fairness is the cornerstone of Pulse's skill-based competitions. We ensure a level playing field for every player by making sure that the ou...

What happens if I lose connection during a game?

We understand that connectivity issues can sometimes occur, and we've designed our system to be as fair as possible in such situations.If yo...

How do you prevent cheating and unfair play?

Maintaining a fair and secure gaming environment is a top priority at Pulse. We're committed to ensuring that every player competes on an eq...

Can I play against friends?

While we understand the appeal of competing directly with friends, we cannot permit intentional matchmaking with specific players due to com...

Can I replay a game or get a refund for a technical issue?

Due to the competitive and real-money nature of our skill-based games, we are generally unable to offer replays of individual game sessions ...

Why is my game unmatched?

When you enter a competition, our system immediately begins searching for an opponent of a similar skill level. This is a crucial step to en...

Can I create more than one account?

No, you're only allowed to create and use one account on Pulse. This policy is in place to ensure fair play and prevent any misuse of the pl...

What happens if I violate the terms of service or game rules?

At Pulse, maintaining a fair, secure, and respectful environment for all players is paramount. We take violations of our Terms of Service or...